Privacy Policy
Effective Date: December 7, 2025
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Coach Sando Training
2121 Rutledge Ave, Lexington KY 40509, United States
Phone: 859-484-7842
Email: info@coachsandotraining.com
Information We Collect
We may collect the following categories of information:
A. Information you provide
- Identifiers & contact info: name, email address, phone number, and (if you provide it) mailing address
- Form submissions and communications: information you submit through forms or send to us by email/SMS (including message content)
- Scheduling / coaching requests: information you provide when requesting coaching, scheduling, or related services
B. Information collected automatically
- Device & usage data: IP address, browser type, device type, operating system, pages visited, referring/exit pages, date/time information, and similar log data
- Cookies and similar technologies: limited cookies or local storage that may be required for basic site functionality and security (see Cookies and Similar Technologies)
C. Information from third parties
If you interact with us through a third-party platform (for example, a social media site), we may receive information you choose to share through that platform, subject to its privacy settings and policies.
How We Use Information
We use information to:
- Provide and manage coaching services and respond to requests
- Communicate with you about your inquiry, scheduling, or services you request
- Provide customer support and improve our communications
- Operate, maintain, and improve the Site
- Protect the security and integrity of the Site and prevent fraud/abuse
- Comply with applicable laws and enforce our policies
How We Share Information
We do not sell your personal information for money.
We may disclose information:
- To service providers that help operate the Site or support business operations (for example, website hosting, security, and email delivery). These providers are authorized to use information only as necessary to provide services to us.
- For legal and safety reasons if required to comply with law, regulation, legal process, or governmental request, or to protect the rights, property, and safety of Coach Sando Training, our users, or others.
- In connection with business transfers such as a merger, acquisition, reorganization, financing, or sale of some or all of our assets.
Cookies and Similar Technologies
We use limited cookies and similar technologies that are necessary for the Site to function (for example, security and basic site operation). We currently do not use advertising pixels or third-party analytics tools on the Site. If we add analytics or advertising technologies in the future, we will update this Privacy Policy and, where required, provide additional choices.
You can control cookies through your browser settings. Note that blocking cookies may affect certain Site features.
Email Communications
If you contact us by email or submit a form, we may email you back to respond to your request. If we send promotional emails in the future, you will be able to unsubscribe using a link in those emails or by contacting us.
SMS/Text Messaging
If you choose to communicate with us by text message, we may send texts to respond to your inquiry or provide service-related updates you request.
If we offer marketing text messages in the future, we will request your express consent, and you will be able to opt out at any time by replying STOP. Message and data rates may apply. Message frequency varies.
Data Retention
We retain personal information as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, responding to requests, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements. We then delete or de-identify information when practicable.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take steps to delete it.
Your U.S. Privacy Rights
Depending on where you live (for example, California and other U.S. states with privacy laws), you may have rights to request access to, correction of, or deletion of certain personal information, and to opt out of certain processing in some circumstances.
To submit a request, contact us using the information in Contact Us. We may need to verify your identity before completing certain requests.
California notice (CPRA): We do not sell personal information for money. If, in the future, we engage in “sharing” for cross-context behavioral advertising, California residents will be provided a way to opt out as required by law.
Third-Party Links
The Site may contain links to third-party sites or services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing information to them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Effective Date.